w247ss Privacy Policy

Effective Date: June 11, 2025

1. Introduction

w247ss Limited (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard personal data when driver partners use our platform (the “Driver App”).

2. Data That We Collect

a. Driver Partner Information

  • Identifying data: name, date of birth, national insurance/UTR numbers.
  • Licensing info: driver and vehicle license numbers, issuing authorities.
  • Contact & payment details: address, phone, email, bank/VAT details.
  • Additional lawful documentation: enhanced DBS checks, private hire credentials

b. App & Usage Data

  • App activity: login credentials, booking acceptances, location during trips.
  • Vehicle info and compliance documents uploaded via the App.

3. How We Use Your Data

  • To register and onboard you, verify credentials, and maintain Driver App access.
  • To process weekly licensing fees and, where applicable, manage account work invoicing.
  • To ensure compliance with local licencing rules and Driver App usage.
  • To improve services, respond to queries or complaints, and prevent fraud.

4. Legal Basis for Processing

  • Contractual necessity: to fulfil obligations under our Terms & Conditions.
  • Legal compliance: for licensing, insurance, and safety regulations.
  • Legitimate interest: to manage our platform, ensure service quality, and safeguard against unauthorized use.

5. Data Sharing & Transfers

We may share your data in the following cases:

  1. Our Agent by Autocab (e.g., 247 Cars Willenhall Ltd, City Cars Midlands Ltd) to manage bookings, billing, licensing, or compliance with licensing authorities
  2. Regulatory bodies or law enforcement: when legally required.
  3. Third-party service providers: hosting, payment processors, IT support—only for operational purposes, under strict confidentiality obligations.

6. Data Retention

We will retain your personal data:

  • As long as necessary to fulfil contractual/licensing obligations.
  • For statutory or safety-related retention periods (e.g., insurance documentation).
  • Deletion upon account termination unless legally required to retain.

7. Your Rights

Depending on your jurisdiction, you may:

  • Access and correct your data.
  • Request deletion (subject to legal obligations).
  • Object to or restrict processing.
  • Request portability of your data.
  • Withdraw consent when processing is consent-based.

To exercise these rights, contact us at [email protected] or +353 1 963 0454. We will respond within legal timeframes.

8. Security Measures

We implement administrative, technical, and physical protection measures, including secure servers, encryption when necessary, and controlled access, to prevent unauthorized access or data breaches.

9. International Data Transfers

Personal data may be transferred to our Agent companies in the UK or elsewhere. We ensure these transfers meet GDPR adequacy rules or include standard contractual clauses.

10. Changes to Our Privacy Policy

We may update this policy periodically. Updates will be posted on our website, and material changes will be communicated directly. “Effective Date” at the top will reflect the latest version.

11. Contact Us

For questions, data requests, or complaints:

  • Email: [email protected]
  • Phone: +353 1 963 0454
  • Address: Digital Office Centre, Balheary Road, Swords, Co. Dublin, K67 E5A0, Ireland